PANDORA WEBSITE TERMS OF USE
Thank you for visiting this website. Please read the terms and conditions contained in this document carefully as every use of this website constitutes the acceptance of the terms and conditions set forth hereunder.
Every reference on this website to "we", "us", "our" and "Pandora" refers to the SF1 CLIPS "DOOEL Skopje, with address at st. "Ljubljanska" no. 4 - U 121, EMBS 7302827, EDB 4057018542400, acting as holder of the Pandora franchise for the territory of the Republic of Northern Macedonia, acting for its own account but using the Pandora brand name.
“You" refers to any person who accesses and/or uses this website.
Privacy notice for the website
All personal information or material sent to this website is subject to the terms and conditions set forth in the Privacy Policy contained on this website.
Accuracy, completeness and timeliness of information
Although we make all reasonable efforts to ensure the accuracy and completeness of information contained on this website, we are not responsible if the information made available through this website is incorrect or incomplete. Use and acceptance of materials and information contained on this website is at your own risk. You agree that it is your responsibility to monitor any changes to material and information contained on this website.
Transfer
Any non-personal communication or material that you transfer to this website by e-mail or otherwise, including any information, questions, comments, suggestions, etc., is and will be treated as public and unprotected. Anything you upload or post becomes Pandora’s property and can be used for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcasting and publishing. In addition, Pandora has the freedom to use for any purpose (including but not limited to product development, manufacturing, advertising and placement) any ideas, works of art, inventions, developments, suggestions or concepts contained in any communication you send to this website. Any such use shall be effected without payment of a fee to the sending party. By submitting information, you are also guaranteeing that you own the right to send the subject material/content, that it does not contain any defamations, and that its use by Pandora will not constitute a violation of third party rights or otherwise constitute a violation of any applicable laws on our part. By sending any ideas, works of art, inventions, developments, suggestions or concepts you agree to their publishing. Pandora is not obliged to use and publish received information.
Guarantees and disclaimers
The use of this website is at your sole and exclusive responsibility.
Exclusion of liability
Pandora and/or any other party involved in the creation, production or delivery of this website, for our account, shall not be liable for any direct, incidental, consequential, indirect, special or punitive damages, costs, losses or liabilities, that may in any manner result from your access, use, inability to use, changes to the content of this website, or from any other website you access through a link on this website, or to the extent permitted by applicable law, from any actions we assume, or do not assume, as a result of any e-mail you send to us.
All material on this website may be changed without prior notice.
Pandora does not accept responsibility for any loss due to viruses that may infect your computer, or any other property, through the use, access or downloading of any material from this website. If you decide to download material from this website you do so at your own risk.
Prohibited activity
We forbid any activity that Pandora may deem inappropriate and/or which will be deemed unlawful, or prohibited, by any law applicable to this website, including but not limited to:
Any action that constitutes a violation of privacy (including the placement of private information without the consent of the individual) or any other individual right.
Use of this website for accusation or defamation against Pandora, its employees or other persons, or any action that jeopardizes Pandora's reputation.
You agree to regulate all disputes and lawsuits arising from the use of this website, with the laws of the Republic of Northern Macedonia and you agree with the jurisdiction of the courts in Skopje, in the Republic of Northern Macedonia.
Updating legal notices
We reserve the right to amend and correct these terms and without prior notice to our customers. Each customer can check current conditions when ordering a product. Visit this page occasionally to view these and new information.
PANDORA COOKIE POLICY
Who puts cookies on a website?
Cookies on the Pandora website are put by "SF1 Clips" DOOEL. Certain cookies are put by third parties selected as suppliers.
What are cookies?
Cookies are text files with data that help your browser navigate through Internet/particular web locations that you visit, and are placed on your device.
This is what we could call in other words an ID card, while the job of cookies is to provide information to the website that the user has logged in again. By memorizing the browser setup, login data and systemic information, the user can access the system and enjoy a service-oriented and optimized website.
Why do we use cookies?
In order to enable proper functioning of the Pandora website, we sometimes place cookies on your device.
We use the following types of "cookies":
“Strictly necessary "cookies";
"Performance cookies";
" Functionality cookies";
"Analytical cookies";
"Marketing cookies”.
What types of cookies are used on the Pandora website?
On the Pandora website we use the following types of cookies
Furthermore, we use cookies to remember your preferences:
Language and country;
Your own creations;
Browser setup and plugins;
Saving information on the use of our website.
How does this help you?
Since we have remembered your setup, we don’t have to ask you, for example, what country are you from every time you visit our website. Your setup also tells us which equipment you use. Thus, we can setup the website to provide the best user experience ever. In order to optimize your experience even more, we gather data on your movement tracking on the website and its use. Please bear in mind that the data we gather will be used for statistical purposes only and not personal needs.
Certain cookies are placed by third parties selected to be our suppliers.
How to avoid and/or delete cookies?
Most browsers accept cookies according to their default setup, but you can modify the setup of your browser not to accept cookies or to delete cookies from your system. Most browsers enable Private mode where the cookies are deleted after each visit.
Depending on which browser is being used, the setup has a different name; please find below the most frequent browsers and Private modes:
Internet Explorer 8 and new versions; InPrivate
Firefox 3,5 and new versions; Private Browsing
Google Chrome 10 and newer versions; Incognito
Safari 2 and newer versions; Private Browsing
Opera 10.5 and newer versions; Private Browsing
Please read the “Help” section of your browser for more information how to enable the Private mode or how to delete cookies. You can still visit our website although your browser is in Private mode, however your user experience may not be optimal and some functions may not work.
PRIVACY POLICY
1. Why do we need your personal data?
PANDORA uses information from our interactions with you and other customers as well as certain third parties to help achieve its goal of providing the highest quality products and services.
PANDORA respects the privacy rights of our online visitors and recognises the importance of protecting the information collected about them. To this end, we have established procedures that ensure your personal data is processed in a responsible manner.
This privacy policy informs you about the kind of material we collect and how; the purposes for which we collect and use it; your rights about and options concerning our use of your data; how your data is processed and with whom it may be shared; and for how long we store your information etc. Please read it carefully.
DEFINITIONS:
The definition of personal data means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
When we use the term ‘processing,’ we mean any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
2. Who controls the data?
PANDORA A/S determines the purposes and means of the processing of your personal data. Carrying with it legal responsibilities, a data controller is legally responsible for the storing and use of personal information on computer or in manual files.
Contact Details:
"SF1 CLIPS" DOOEL Skopje
Skopje, "Ljubljanska" No. 4 - U 121
EDB 4057018542400
tel. + 389 2 307-6333
E-mail: info@pandorashop.mk
PANDORA does not employ a Data Protection Officer. If you have any questions or concerns regarding privacy or if you have any enquires regarding the personal data you have given us, kindly contact "SF1 CLIPS" DOOEL Skopje at any time.
3. What personal data is collected?:
All our activities are based on stringent ethical principles and legal requirements, and we are committed to protecting the privacy of all visitors to our websites. For this reason, the way in which we collect and store information, including personal data, is dependent on how our website and related services are used. We do not collect any sensitive data about you.
In order to successfully process your order and send it to your home address, we need your name, address, city, e-mail and phone number.
On behalf of “SF1 CLIPS” DOOEL Skopje we commit ourselves to protect the privacy of all our customers.
Pandora uses collected information primarily for the purpose of processing requests from users and site visitors. Pandora will occasionally send the newsletter to the primary contact email, and users have the ability to sign out of this mailing list we use for marketing campaigns.
All customer information is strictly stored and accessible only to employees to whom this information is necessary for doing business. All our employees are responsible for respecting the principles of privacy protection.
3.1 Data collected through your interaction with us
Various technologies may be used on our websites in order to improve them, make them more user-friendly, efficient and secure. Such technologies may lead to personal data being collected automatically by us or by third parties on our behalf. Examples of such technologies include cookies, flash cookies and web analytics.
3.1.1 Click-stream data
When you visit our website, data is sent from your browser to our server. This data makes it possible for us to optimise our services and improve your experience on our websites and applications. The data is automatically collected and stored by us or by third parties on our behalf.
We may collect information about your computer for system administration purposes as well as to report aggregate information for internal marketing analysis reasons. This is data about our users' browsing actions and patterns and may include the following:
- • Visitor’s IP address
- • Date and time of the visit
- • Referral URL (the site from which the visitor has been referred)
- • Pages visited and user journey on our website
- • Information about the browser used (type, version, operating system, etc.)
3.1.2 Cookies
We use cookies on our website. Please read our Cookie Policy to find out more about our use of cookies and the privacy policies of the parties from which we use web analysis tools or of which we have integrated plug-ins on our websites.
When you buy something in our online store, when you create an account with us, or make any other form of contract with us, we will process your customary personal information for this specific purpose. We can also process your personal data if, for example, you have a request or the like that precedes your decision to enter into a contract with us.
4. Disclosure of personal data
Treating your data with the utmost care and confidentiality is one of our core values. If required by law, your data may be disclosed to third parties. We employ service providers and data processors to process data on our behalf. These services include authentication, hosting and maintenance services, analysis services, e-mail messaging services, delivery services, handling of payment transactions, solvency, address and e-mail checks
We may disclose your information to the extent that we are duty-bound to disclose or share your personal data in order to comply with any legal obligation or the directions of the Court or any other body of competent jurisdiction, or in order to enforce or apply our privacy policy and other agreements; or to protect the rights, property or safety of PANDORA, our employees, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
If you provide us with personal data on our websites or other channels, this is done on an entirely voluntary basis. If you choose not to provide the requested information, various customer benefits may not be available to you. You can access and change your personal information at any time by logging in to your account at www.pandorashop.mk and entering the profile information for your account. Click on "My Profile" or "My Account" to gain access to your personal information.
If any of the information that you have provided us with has changed, e.g. if you change your email address or other contact details, or if you wish to cancel your registration with us, please let us know by editing your details on the "My Profile" or ”My Account” pages or by sending an email outlining the changes to: info@pandorashop.mk
In general, you have the following rights:
4.1 The right to request access to your personal data
You are entitled to gain access to some of the personal data you provide to PANDORA. By sending us an email on info@pandorashop.mk you may request details of the information about you that we hold and process, including the purposes for which it is used.
You can also access your personal details by logging on to your PANDORA account on www.pandorashop.mk and entering you account profile details. Click on “My Profile” or ”My Account” to gain access to your personal details.
4.2 The right to amend and/or delete your personal data
You have the right to request correction, appendage, deletion or blockage of your stored personal data. To do so, send us an email on info@pandorashop.mk .
Without undue delay of receipt of your request, we will comply to the required extent. If, for any reason, we cannot comply with your request, we will contact you.
4.3 The right to restrict the processing of your personal data
In special circumstances, you have the right to restrict the processing of your personal data. To request restriction, kindly contact us on info@pandorashop.mk
4.4 The right to data portability
You have the right to receive your personal data (concerning you only) in a structured, commonly used and machine-readable format (“data portability”), and have the right to transit this data to another data controller. To request data portability, kindly contact us on info@pandorashop.mk
4.5 The right to object to the processing of your personal data and to unsubscribe
You have the right to ask us not to process your personal data when processing is based on a legitimate interest pursued by PANDORA, e.g. for marketing purposes. We will inform you in this privacy policy if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to object at any time by contacting us on info@pandorashop.mk or in writing to the postal address included at the end of this document.
Emails sent to you by PANDORA containing newsletter or marketing content include the option to unsubscribe by following the instructions set out in the email. If you do not wish to receive emails from us, you can simply click on the unsubscribe hyperlink and we will stop sending you emails.
For all other types of messages you may receive from us, such as maintenance announcements or administrational notifications, the receipt of such can only be terminated by deleting your account. These messages are a mandatory part of user accounts and the related use of our websites and (mobile) applications. Contact us on info@pandorashop.mk to delete your account.
4.6 The right to withdraw your consent at any time
You are at any time entitled to withdraw your consent to our processing of your personal data. The withdrawal of consent shall, however, not affect the lawfulness of processing based on consent before its withdrawal. Contact us on info@pandorashop.mk to withdraw your consent.
If you wish to withdraw your consent to receiving promotional information and offers in general, including by postal services, email, text message, telephone or any other electronic means, you may do so at any time in writing to “SF1 CLIPS” DOOEL Skopje, st. "Ljubljanska" no. 4 - U121, or by sending an email on info@pandorashop.mk . Should we have misgivings regarding your identity, we may ask you to provide identification.
4.7 Conditions and/or limitations on your rights
There may be conditions to or limitations on your aforementioned rights. We are therefore unable to guarantee your right to data portability, as it is dependent on the specific circumstances of the processing activity.
Contact Information
Should you have any questions about our privacy policy or the processing of your personal data, please feel free to contact us.
Data Controller:
“SF1 CLIPS” DOOEL Skopje
Korisnički servis:
E-mail: info@pandorashop.mk
We do not collect personal data of a person under the age of 18 years. If we find that we have accidentally collected personally identifiable information from a person under the age of 18, such information will be removed immediately from our records. If you are under the age of 18, contact us through your parent or guardian because we can not collect and use your personally identifiable information without the express consent of your parent or guardian.
CHANGES TO OUR PRIVACY POLICY
If we change the way we handle your personal information, we will update this privacy policy. We reserve the right to change our practices and this information at any time, so please check our site frequently for any new updates or changes to our privacy policy.
